Privacy Policy

01What we collect

This website does not have forms or accounts, and does not ask you to enter personal details. We only receive information you choose to share with us, for example:

• When you message us on WhatsApp or call us: your name, phone number, and anything you tell us, such as the treatment you’re interested in or your preferred appointment time.
• When you visit the clinic: the details needed for your consultation and treatment, including your health and dental history. These clinical records are kept at the clinic.

The WhatsApp message builder on our Contact page runs only in your browser. It does not send or store anything on this website. It simply opens WhatsApp with your message ready to send.

02How we use it

• To reply to you and book or change your appointments.
• To provide your consultation, treatment and follow-up care.
• To keep the clinical records required for your care and by law.

We do not use your information for any other purpose without asking you first.

03Sharing

We do not sell, rent or trade your personal information. We share it only when necessary for your care (for example, with a dental laboratory that makes your crown or denture), or when required by law.

04Cookies and third-party services

This website uses a few services from other companies, and they may set cookies or collect technical data such as your IP address and browser type:

• Google Maps: the embedded map on our pages.
• Google Fonts: the typeface used on this site.
• WhatsApp: when you tap a WhatsApp button, your conversation is handled under WhatsApp’s own privacy policy.
• Google Analytics: [if installed] to understand how visitors use the site, using anonymous statistics.
• Meta Pixel / Google Ads: [if installed] to measure the results of our advertising.

You can block or delete cookies in your browser settings. The site will still work.

05How long we keep it

We keep messages and contact details only as long as needed to arrange and provide your care. Clinical records are kept for the period required by applicable law and professional guidelines.

06Your rights

Under the DPDP Act, 2023, you can ask us to:

• tell you what personal information we hold about you;
• correct or update it;
• delete it, where we are not required by law to keep it;
• stop using it, by withdrawing any consent you gave.

You can also raise a complaint with us, and if you are not satisfied, with the Data Protection Board of India.

07Contact us

For any question or request about your personal information:

08Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.